Loading...

ICLA Social Support Assistant

Website Norwegian refuge council

Key Responsibilities

  • Conduct community outreach and awareness activities for refugees and vulnerable groups.
  • Support the implementation of ICLA (Information, Counselling and Legal Assistance) activities.Assist beneficiaries with legal information, referrals, and communication support.
  • Maintain accurate beneficiary records, reports, and documentation.
  • Coordinate community meetings, awareness sessions, and outreach campaigns.
  • Provide administrative and logistical support for field activities.
  • Ensure proper follow-up of beneficiary concerns and feedback mechanisms.
  • Support data collection, case tracking, and reporting activities.
  • Work closely with field staff, local authorities, and community representatives.
  • Promote protection principles, confidentiality, and respect for beneficiaries at all times.
  • Ensure compliance with NRC policies, donor regulations, and humanitarian standards.

Requirements

  • Bachelor’s Degree or Diploma in Social Work, Sociology, Law, International Relations, Development Studies, or related fields.
  • Previous experience in community outreach, NGO operations, or humanitarian work is preferred.
  • Strong communication and interpersonal skills.
  • Good administrative and organizational abilities.
  • Knowledge of refugee protection, legal assistance, or donor compliance is an advantage.
  • Ability to work under pressure and in multicultural environments.
  • Strong reporting and documentation skills.
  • Computer proficiency in Microsoft Office applications.
  • Fluency in English; knowledge of local languages is an asset.

Skills and Competencies

  • Community engagement and beneficiary support
  • Problem-solving and teamwork
  • Strong ethical and professional conduct
  • Time management and multitasking ability
  • Attention to detail and confidentiality
  • Ability to build positive relationships with communities

How to Apply

  • Interested applicants should apply through the official NRC recruitment portal before the application deadline. Only shortlisted candidates will be contacted.

Job Stack By Flawless Themes. Powered By WordPress